--- title: "Create your Outpost account" description: "Sign up in the Outpost portal, verify your email and mobile number, enter your organization's details, and accept the Terms." url: "https://support.outpostplatform.com/account/create-account/" product: "platform" type: "how-to" status: "draft" ai_summary: "Step by step through the Outpost sign-up wizard: welcome, your account (name, email, Terms), the emailed 6-digit code, the mobile number and its code, who the account is for and the mailing address, review and acceptance, then plan selection. Covers the email provider rules, one account per organization domain, and one trial per email and phone on personal email providers." source: "https://gitlab.com/outpostplatform/docs/-/edit/main/src/content/docs/account/create-account.md" license: "CC BY 4.0" --- # Create your Outpost account Sign-up creates your Outpost account and its owner. When you finish this page you have a verified account, and the next step is choosing your plan and your Outpost address. It takes a few minutes and needs no payment method unless you choose to subscribe without a trial. ## Before you begin - **An email address you will keep.** It becomes the account owner's sign-in. Privacy relays, anonymous mail services, and disposable addresses are refused. See [Email addresses Outpost does not accept](#email-addresses-outpost-does-not-accept). - **A mobile phone that can receive text messages.** Outpost verifies mobile numbers from the United States, Canada, the United Kingdom, the EU, Australia, and New Zealand. Landlines and internet phone numbers are refused. - **Your organization's legal name and mailing address**, or your own mailing address if the account is for yourself. The address is needed for invoices and sales tax. - **The plan you want**, if you know it. A sign-up button on a plan at outpostplatform.com carries that plan into the wizard, and the plan step preselects it. See [Plans and limits](/account/plans-and-limits/). There is no password in the Outpost portal. You sign in to it with a code sent to your email address, or with a passkey. The one password you set is for your own console, when your Outpost is ready. ## Start the wizard 1. Open the [Outpost portal](https://core.outpostplatform.com/portal/) and select **Create an account**. 2. On **Welcome to Outpost**, select **Continue**. If you were invited to finish a setup that Outpost prepared for you, the wizard shows **Welcome! You are completing setup for** and your organization's name. Follow the same steps. ## Enter your name and email The wizard creates your sign-up account at this step and sends a code to the address you enter. 1. On **Your account**, in **Your name**, enter your name. 2. In **Email**, enter your email address. The wizard checks it as you type and shows **This address can be used.** when it is accepted. If it shows a message instead, see [Troubleshoot sign-up and sign-in](/account/troubleshoot-signup/#email-address-messages). 3. Read the **Terms of Service** and **Privacy Policy**. Each link opens in a new tab. 4. Select the checkbox that reads **I agree to the Terms of Service and acknowledge the Privacy Policy. Create my signup account and send a verification code.** 5. Select **Create signup account**. Before it creates the account, Outpost runs a Cloudflare check that the sign-up comes from a person. It usually finishes on its own while you fill in the form. If Cloudflare wants more, a checkbox appears above the buttons; select it. If the page shows **Checking that you are a person. This takes a moment, then try again.**, wait a few seconds and select **Create signup account** again. ## Verify your email address 1. On **Check your email**, enter the 6-digit code from the email in **Verification code**. 2. Select **Continue**. The code expires 10 minutes after it is sent, and each code allows 5 attempts. If it has not arrived, check your spam folder, then select **send a new one**. You can ask for a new code once a minute, and up to 5 times in 24 hours. ## Verify your mobile number 1. On **Your mobile number**, in **Country**, select the country of your mobile number. The wizard adds the country's dialing code for you. 2. In **Mobile number**, enter the number without the country code. 3. Select the checkbox that agrees to receive text messages from Outpost. Its **Terms** link opens the text messaging section of the Terms of Service, and its **Privacy Policy** link opens the Privacy Policy. 4. Select **Continue**. Outpost texts a 6-digit code to the number. 5. On **Check your phone**, enter the code in **Verification code**. 6. Select **Continue**. To correct the number after the code is sent, select **Use a different one**. :::note Outpost staff can turn phone verification off, for example during a text messaging outage. When it is off, the wizard skips this step. Your account asks for a verified mobile number at your next sign-in after it is turned back on. ::: ## Say who the account is for and where its mail goes 1. Under **Who is this account for?**, select **For an organization** or **For myself**. **For an organization**: you accept the Terms on the organization's behalf, and the page asks for its details. Home Lab is not offered to an organization. **For myself**: you accept the Terms as an individual, and the page asks only for your mailing address. Choose this for Home Lab. The choice is not shown when you arrived from a Home Lab sign-up button, which is always for yourself, or from an invitation, which is always for an organization. 2. **For an organization**, under **Business**, enter the **Legal name** and a **Display name**. **Website (optional)** is optional. 3. Under **Mailing address**, enter **Street address**, **City**, **State or province**, and **Postal code**, and select the **Country**. **Suite, unit, floor (optional)** is optional. 4. Select **Continue**. ## Review and accept 1. On **Review your details**, check the account and address details. Select **Edit** beside a section to change it. 2. Select the acceptance checkbox. **For an organization**, it reads **I am authorized to bind** followed by the legal name you entered, then **On its behalf, I agree to the Terms of Service and acknowledge the Privacy Policy.** **For yourself**, it reads **I accept these Terms for myself.** 3. Select **Agree and complete signup**. ## Choose your plan 1. On **Choose your plan**, select a plan card. Each card shows the plan's price, its trial, and its limits. **Home Lab** appears only for an account you are creating for yourself. 2. Select **Continue**. The next page is the last step of sign-up: your Outpost address. Continue with [Choose your Outpost address and region](/account/outpost-address/). ## One account per organization, one trial per person - **Work email domains.** An organization gets one Outpost account, matched by its email domain. When someone at the same domain has already completed sign-up, the wizard refuses a new one and says so. Ask the person who set up your account to invite you to the console instead. - **Personal email providers**, such as Gmail or Outlook.com, are not an organization, so the domain rule does not apply. Instead, each verified email address and each verified mobile number can start one free trial. A second trial is refused at the address step, which then offers **Subscribe now without a trial**. - **Home Lab** is limited to one per person, by verified email address or mobile number. See [Home Lab terms](/account/home-lab/). Starting the wizard again with an address whose sign-up you abandoned is allowed. The wizard sends a new code and you walk the steps again. ## Email addresses Outpost does not accept Outpost accepts work addresses and personal providers such as Gmail, Outlook, and iCloud. It refuses: - **Disposable addresses**, with **Please use an email address you will keep. Disposable email addresses are not accepted on Outpost.** - **Privacy relays and anonymous mail services**, with **Use an email address from a provider other than a privacy relay or anonymous mail service.** This covers, among others, Proton Mail, Tuta, Apple Hide My Email, Firefox Relay, DuckDuckGo Email Protection, SimpleLogin, addy.io, riseup.net, and disroot.org, including their subdomains. Outpost refuses these because every sign-up must use an email provider that can respond to legal process about who signed up. ## Verify When sign-up and the address step finish, the Outpost portal either takes you straight into your new console, or shows **Your Outpost is ready.** on the dashboard with a link to your Outpost address. If your Outpost is still being set up, the dashboard shows **Deploying your Outpost.** and takes you there when it is ready. ## Next steps - [Choose your Outpost address and region](/account/outpost-address/) - [Free trials](/account/free-trials/) - [Get started with Outpost](/get-started/)