--- title: "Sign in to the Outpost portal" description: "Sign in to the Outpost portal with an emailed code or a passkey, and manage your passkeys, sessions, and account details." url: "https://support.outpostplatform.com/account/portal-sign-in/" product: "platform" type: "how-to" status: "draft" ai_summary: "Signing in to the Outpost portal: no password. Enter your email for a 6-digit code that expires in 10 minutes, or use a passkey. Security manages up to 10 passkeys, active sessions (7 days, 24 hours idle) and recent activity. Account details holds the legal name, display name, website, time zone, country, and the owner's Invoice recipients card." source: "https://gitlab.com/outpostplatform/docs/-/edit/main/src/content/docs/account/portal-sign-in.md" license: "CC BY 4.0" --- # Sign in to the Outpost portal The Outpost portal is where you manage your Outpost account: your plan, payment methods, invoices, and cancellation. It has no password. You sign in with a code sent to your email address, or with a passkey you added earlier. This page covers both, and the portal's **Security** and **Account details** pages. The portal is not your console. Your team signs in to the console at your own Outpost address, with the password set there. ## Before you begin - You need the email address the account was created with. See [Create your Outpost account](/account/create-account/). ## Sign in with an email code 1. Open the [Outpost portal](https://core.outpostplatform.com/portal/). It opens on **Sign in to Outpost**. 2. In **Email**, enter your email address. 3. Select **Send me a code**. The page says **If** your address **has an Outpost account, a code is on its way. It expires in 10 minutes.** It says the same for an address that has no account, so it cannot be used to find out who has one. 4. In **Sign-in code**, enter the 6-digit code from the email. 5. Select **Sign in**. To send the code to a different address, select **Use a different email**. ## Sign in with a passkey A passkey lets you sign in with your device's screen lock or a security key instead of a code. You add one from the **Security** page once you are signed in, as described below. 1. Open the [Outpost portal](https://core.outpostplatform.com/portal/). It opens on **Sign in to Outpost**. 2. Select **Sign in with a passkey**. You do not need to enter your email first. 3. Follow your browser's prompt. The **Sign in with a passkey** button appears only in browsers that support passkeys. ## Add and manage passkeys 1. In the portal navigation, select **Security**. 2. On the **Passkeys** card, select **Add passkey**. 3. Follow your browser's prompt to create the passkey. 4. In **Name this passkey (optional)**, enter a name you will recognize, such as the device it is on. 5. Select **Save passkey**. Each passkey shows when it was added and last used, and **Synced** when it is stored in a password manager or cloud keychain that copies it between your devices. Select **Rename** to change its name, or **Delete** and then **Remove** to delete it. You can have up to 10 passkeys. ## Review active sessions The **Active sessions** card on the **Security** page lists every browser signed in to your account, how it signed in, and when it was last active. The session you are using is marked **Current session**. - Select **Revoke** beside another session to sign that browser out. - Select **Sign out** beside the current session to sign out here. A portal session lasts at most 7 days, and ends sooner when it has not been used for 24 hours. You then sign in again. The **Recent activity** card lists recent security events on your account with the time of each, such as **Signed in**, **Failed sign-in attempt**, **Account temporarily locked**, **Passkey added**, and **Session signed out**. Check it for anything you do not recognize. ## Update your account details 1. In the portal navigation, select **Account details**. 2. Select **Edit details**. 3. Change **Legal name**, **Display name**, **Website (optional)**, **Time zone**, or **Country**. 4. Select **Save changes**. Only the account owner can save these details. **Plan type** shows whether the account is for an organization, an MSP, or personal use, and can only be changed by Outpost support. The **Account details** page also holds the **Invoice recipients** card, where the account owner chooses which email addresses receive invoices, receipts, and payment reminders. See [Choose who receives invoices](/account/invoices/#choose-who-receives-invoices). ## Verify After you sign in, the portal opens on the dashboard, headed **Welcome,** followed by your organization's display name. ## If something goes wrong | Message | Cause | Fix | | --- | --- | --- | | **That code is invalid or has expired. Request a new one.** | The code was mistyped, already used, or more than 10 minutes old. | Select **Use a different email**, then **Send me a code** again. | | **Too many attempts. Please wait a moment and try again.** | Too many codes were tried. | Wait a few minutes, then request a new code. | | **We could not sign you in with that passkey. Try a sign-in code instead.** | The passkey is not registered to this account, or was deleted. | Sign in with a code, then add the passkey again. | Every sign-in message is listed in [Troubleshoot sign-up and sign-in](/account/troubleshoot-signup/#sign-in-messages). ## Next steps - [Manage payment methods and billing address](/account/payment-methods/) - [Invoices, taxes, and payments](/account/invoices/)