---
title: "Manage your sign-in and security"
description: "Add and remove passkeys, set up or turn off an authenticator app, make new recovery codes, change your password, and sign out devices you do not recognize."
url: "https://support.outpostplatform.com/portal-guide/sign-in-and-security/"
product: "depot"
type: "how-to"
status: "draft"
ai_summary: "Client portal users. Account menu > Sign-in and security: Passkeys (Add a passkey, Remove, one per portal address), Authenticator app (Set up, Turn off, New recovery codes), Password (Change password signs out other devices). You always keep one way to prove it is you. Your account: name, time zone, Where you are signed in with Sign out. Security emails cannot be turned off."
source: "https://gitlab.com/outpostplatform/docs/-/edit/main/src/content/docs/portal-guide/sign-in-and-security.md"
license: "CC BY 4.0"
---

# Manage your sign-in and security

Your account's sign-in settings are in the account menu, which shows your
name. This page covers passkeys, the authenticator app, recovery codes, your
password, and the devices you are signed in on.

These pages ask you to confirm who you are again if you have been away from
them for 15 minutes. Adding a passkey, setting up an authenticator app, or
linking a work account asks you to confirm it's you first if you have not
signed in or confirmed recently. You always keep at least one second sign-in
step, so the portal will not let you remove the last one.

## Add a passkey

A passkey signs you in with your fingerprint, face, or device PIN. There is
nothing to type and nothing to steal.

1. Open the account menu and select **Sign-in and security**.
2. Under **Passkeys**, select **Add a passkey** and follow your browser's
   prompt.

Each passkey shows the address it works on, when it was added, and when it
was last used. A passkey works only on the portal address it was made on. If
your IT provider moves the portal to a new address, the portal asks you to
add a passkey for it.

To remove one, select **Remove** beside it.

## Set up or turn off the authenticator app

Under **Authenticator app**:

- **Set up an authenticator app** adds one. Add the account to the app, enter
  the code it shows in **Code from the app**, and select **Turn on**. Save the
  recovery codes the portal then shows. They are not shown again.
- **New recovery codes** makes a fresh set. The old ones stop working.
- **Turn off** removes the authenticator app. You then sign in with a passkey,
  so add one first.

## Link your work account

If your organization signs in with its own work accounts, such as Microsoft
or Google, and you already had a portal password, link your work account
once. After that you can sign in with either.

1. Open the account menu and select **Sign-in and security**.
2. Under **Company sign-in**, select **Link your work account**.
3. Confirm it's you if asked, then sign in to your work account.

You come back to the security page. If your organization does not use a
company sign-in, the page says there is nothing to link.

## Change your password

1. Under **Password**, enter your **Current password** and a **New password**.
2. Select **Change password**.

Changing it signs you out everywhere else. If your organization signs in with
its own work accounts, your password is managed there instead.

## See where you are signed in

1. Open the account menu and select **Your account**.
2. **Where you are signed in** lists each device and browser, when it was
   last active, when it signed in, and how.
3. To end one, select **Sign out** beside it.

If you do not recognize one, sign it out, then change your password.

## Change your name and time zone

On **Your account**, under **About you**, change **Your name**, which your
organization and your IT provider see, and **Time zone**, which is used for
dates in emails and for scheduled reports. Select **Save**.

## Security emails

You are always emailed about sign-ins and security changes on your account,
so you know if someone else gets in. This email cannot be turned off.

## Next steps

- [Choose your notifications](/portal-guide/notifications/)
- [Connect an AI app](/portal-guide/connected-ai-apps/)