---
title: "Agent 0.4.0"
description: "Remote sessions with no time limit run past 24 hours, and the tray app says when live chat is not part of your plan."
url: "https://support.outpostplatform.com/releases/agent/0.4.0/"
product: "agent"
type: "release-note"
status: "draft"
ai_summary: "Agent 0.4.0 keeps a remote session with no time limit (remote_access.session_max_seconds 0) open past 24 hours, and passes the plan reason for unavailable live chat to the tray app. Use with Depot 0.8.0. Older agents end a session with no time limit 24 hours after it starts."
source: "https://gitlab.com/outpostplatform/docs/-/edit/main/src/content/docs/releases/agent/0.4.0.md"
license: "CC BY 4.0"
---

# Agent 0.4.0

Agent 0.4.0 completes two Depot 0.8.0 changes on the endpoint: remote sessions
with no time limit, and live chat that follows your plan. Install it with or
after [Depot 0.8.0](/releases/depot/0.8.0/).

## Highlights {#highlights}

- **Sessions with no time limit.** When `remote_access.session_max_seconds`
  is `0`, the agent keeps the session open until it ends for another reason.
  See [Limit session length](/remote-access/access-modes/#limit-session-length).
- **Clear live chat status.** On a plan without the service desk, the tray app
  says **Live chat is not available on this PC.** and does not offer a chat
  or a ticket. See [Use the Outpost tray app](/tray/using-the-tray/#live-chat).

## Changed {#changed}

### Remote sessions

Before 0.4.0, the agent ended every remote session when its authorization
expired, which for a session with no time limit is 24 hours after it starts.
In 0.4.0, the agent ends a session at its expiry only when the session has a
time limit. Technician idle limits, framework floors, and the other ways a session
ends still apply. See
[Configure access modes and consent](/remote-access/access-modes/).

### Live chat

The agent passes the reason live chat is unavailable to the tray app when
your plan does not include the service desk, so the tray app can say so. See
[Live chat](/service-desk/live-chat/).

## Upgrade notes {#upgrade-notes}

Use with [Depot 0.8.0](/releases/depot/0.8.0/). Follow
[Agent updates](/agent/updates/) to check for or install the update. The agent
service restarts during an update, and the endpoint briefly appears offline.

An agent older than 0.4.0 ends a remote session that has no time limit 24
hours after the session starts. A change of signed-in user near that point
can end the session slightly earlier on those agents. Update endpoints where
technicians need longer sessions.