Depot ticket notifications

Registers the client notification-template routes on the tenant service-desk mux.

This page is generated from the Depot route table. Every operation carries the permission it needs and the anchor an agent can link to.

GET /api/v1/ticket-notification-templates

GETticket:managetenant facehosteditmspremoteIdempotent

From an MSP console, prefix the path with /api/v1/clients/{clientID} to reach one client.

Source: [object Object]

listTicketNotificationTemplates lists the five event emails.

Responses

Status	Body	Description
200	application/json, PagedResultTicketNotificationTemplateView	Success.
400	application/problem+json, ProblemDetails	One or more validation errors occurred.
401	application/problem+json, ProblemDetails	No signed-in identity.
403	application/problem+json, ProblemDetails	The identity does not hold ticket:manage.
500	application/problem+json, ProblemDetails	No client store in request context.

200 response body

Field	Type	Description
itemsrequired	array of TicketNotificationTemplateView
items[].bodyrequired	string
items[].enabledrequired	boolean
items[].eventrequired	string
items[].originrequired	string
items[].subjectrequired	string
items[].updatedAtrequired	string (date-time)
pagerequired	integer
pageSizerequired	integer
totalrequired	integer

Request samples

curl

# Sign in first. outpost_console is a session cookie, so send it with every request.
# This operation is idempotent. Repeating it does not repeat its effect.
curl -X GET 'https://depot.example.com/api/v1/ticket-notification-templates' \
  -H 'X-CSRF-Token: <csrf-token>' \
  -H 'Accept: application/json' \
  -b 'outpost_console=<console-session>'

PowerShell

# Sign in first. outpost_console is a session cookie, so send it with every request.
# This operation is idempotent. Repeating it does not repeat its effect.

$headers = @{
    'X-CSRF-Token' = '<csrf-token>'
    'Accept' = 'application/json'
    'Cookie' = 'outpost_console=<console-session>'
}

$response = Invoke-RestMethod `
    -Method Get `
    -Uri 'https://depot.example.com/api/v1/ticket-notification-templates' `
    -Headers $headers

$response | ConvertTo-Json -Depth 10

Python

# Sign in first. outpost_console is a session cookie, so send it with every request.
# This operation is idempotent. Repeating it does not repeat its effect.

import requests

url = "https://depot.example.com/api/v1/ticket-notification-templates"
headers = {
    "X-CSRF-Token": "<csrf-token>",
    "Accept": "application/json",
}
cookies = {
    "outpost_console": "<console-session>",
}

response = requests.get(url, headers=headers, cookies=cookies, timeout=30)
response.raise_for_status()
print(response.json())

Go

// Sign in first. outpost_console is a session cookie, so send it with every request.
// This operation is idempotent. Repeating it does not repeat its effect.
package main

import (
  "fmt"
  "io"
  "log"
  "net/http"
)

func main() {
  req, err := http.NewRequest(http.MethodGet, "https://depot.example.com/api/v1/ticket-notification-templates", nil)
  if err != nil {
    log.Fatal(err)
  }

  req.Header.Set("X-CSRF-Token", "<csrf-token>")
  req.Header.Set("Accept", "application/json")
  req.AddCookie(&http.Cookie{Name: "outpost_console", Value: "<console-session>"})

  resp, err := http.DefaultClient.Do(req)
  if err != nil {
    log.Fatal(err)
  }
  defer resp.Body.Close()

  out, err := io.ReadAll(resp.Body)
  if err != nil {
    log.Fatal(err)
  }
  fmt.Println(resp.Status, string(out))
}

TypeScript

// Sign in first. outpost_console is a session cookie, so send it with every request.
// This operation is idempotent. Repeating it does not repeat its effect.
// The session cookie is set by signing in. A script cannot set it itself.

const url = "https://depot.example.com/api/v1/ticket-notification-templates";

const response = await fetch(url, {
  method: "GET",
  headers: {
    "X-CSRF-Token": "<csrf-token>",
    "Accept": "application/json",
  },
  credentials: "include",
});

if (!response.ok) {
  throw new Error(`Request failed with status ${response.status}`);
}

const data = await response.json();
console.log(data);

C#

// Sign in first. outpost_console is a session cookie, so send it with every request.
// This operation is idempotent. Repeating it does not repeat its effect.

using System;
using System.Net.Http;

using var client = new HttpClient();

var request = new HttpRequestMessage(HttpMethod.Get, "https://depot.example.com/api/v1/ticket-notification-templates");
request.Headers.TryAddWithoutValidation("X-CSRF-Token", "<csrf-token>");
request.Headers.TryAddWithoutValidation("Accept", "application/json");
request.Headers.TryAddWithoutValidation("Cookie", "outpost_console=<console-session>");

var response = await client.SendAsync(request);
response.EnsureSuccessStatusCode();
Console.WriteLine(await response.Content.ReadAsStringAsync());

PUT /api/v1/ticket-notification-templates/{event}

PUTticket:managetenant facehosteditmspremoteIdempotent

From an MSP console, prefix the path with /api/v1/clients/{clientID} to reach one client.

Source: [object Object]

putTicketNotificationTemplate replaces one event’s email.

Editing any event takes this client’s notifications off the MSP defaults until reverted.

Parameters

Name	In	Type	Required	Description
event	path	string	Yes

Request body

Required, sent as application/json.

Field	Type	Description
body	string or null
enabled	boolean or null
subject	string or null

Responses

Status	Body	Description
200	application/json, TicketNotificationTemplateView	Success.
400	application/problem+json, ProblemDetails	The request body is not valid JSON.
401	application/problem+json, ProblemDetails	No signed-in identity.
403	application/problem+json, ProblemDetails	The identity does not hold ticket:manage.
404	application/problem+json, ProblemDetails	There is no such notification event.
409	application/problem+json, ProblemDetails	The template could not be saved.
500	application/problem+json, ProblemDetails	No client store in request context.

200 response body

Field	Type	Description
bodyrequired	string
enabledrequired	boolean
eventrequired	string
originrequired	string
subjectrequired	string
updatedAtrequired	string (date-time)

Request samples

curl

# Sign in first. outpost_console is a session cookie, so send it with every request.
# This operation is idempotent. Repeating it does not repeat its effect.
curl -X PUT 'https://depot.example.com/api/v1/ticket-notification-templates/<event>' \
  -H 'X-CSRF-Token: <csrf-token>' \
  -H 'Accept: application/json' \
  -H 'Content-Type: application/json' \
  -b 'outpost_console=<console-session>' \
  --data '{
  "body": "string",
  "enabled": false,
  "subject": "string"
}'

PowerShell

# Sign in first. outpost_console is a session cookie, so send it with every request.
# This operation is idempotent. Repeating it does not repeat its effect.

$headers = @{
    'X-CSRF-Token' = '<csrf-token>'
    'Accept' = 'application/json'
    'Content-Type' = 'application/json'
    'Cookie' = 'outpost_console=<console-session>'
}

$body = @'
{
  "body": "string",
  "enabled": false,
  "subject": "string"
}
'@

$response = Invoke-RestMethod `
    -Method Put `
    -Uri 'https://depot.example.com/api/v1/ticket-notification-templates/<event>' `
    -Headers $headers `
    -ContentType 'application/json' `
    -Body $body

$response | ConvertTo-Json -Depth 10

Python

# Sign in first. outpost_console is a session cookie, so send it with every request.
# This operation is idempotent. Repeating it does not repeat its effect.

import requests

url = "https://depot.example.com/api/v1/ticket-notification-templates/<event>"
headers = {
    "X-CSRF-Token": "<csrf-token>",
    "Accept": "application/json",
    "Content-Type": "application/json",
}
cookies = {
    "outpost_console": "<console-session>",
}
payload = {
    "body": "string",
    "enabled": False,
    "subject": "string",
}

response = requests.put(url, headers=headers, cookies=cookies, json=payload, timeout=30)
response.raise_for_status()
print(response.json())

Go

// Sign in first. outpost_console is a session cookie, so send it with every request.
// This operation is idempotent. Repeating it does not repeat its effect.
package main

import (
  "bytes"
  "fmt"
  "io"
  "log"
  "net/http"
)

func main() {
  body := []byte(`{
  "body": "string",
  "enabled": false,
  "subject": "string"
}`)

  req, err := http.NewRequest(http.MethodPut, "https://depot.example.com/api/v1/ticket-notification-templates/<event>", bytes.NewReader(body))
  if err != nil {
    log.Fatal(err)
  }

  req.Header.Set("X-CSRF-Token", "<csrf-token>")
  req.Header.Set("Accept", "application/json")
  req.Header.Set("Content-Type", "application/json")
  req.AddCookie(&http.Cookie{Name: "outpost_console", Value: "<console-session>"})

  resp, err := http.DefaultClient.Do(req)
  if err != nil {
    log.Fatal(err)
  }
  defer resp.Body.Close()

  out, err := io.ReadAll(resp.Body)
  if err != nil {
    log.Fatal(err)
  }
  fmt.Println(resp.Status, string(out))
}

TypeScript

// Sign in first. outpost_console is a session cookie, so send it with every request.
// This operation is idempotent. Repeating it does not repeat its effect.
// The session cookie is set by signing in. A script cannot set it itself.

const url = "https://depot.example.com/api/v1/ticket-notification-templates/<event>";

const response = await fetch(url, {
  method: "PUT",
  headers: {
    "X-CSRF-Token": "<csrf-token>",
    "Accept": "application/json",
    "Content-Type": "application/json",
  },
  credentials: "include",
  body: JSON.stringify({
    "body": "string",
    "enabled": false,
    "subject": "string"
  }),
});

if (!response.ok) {
  throw new Error(`Request failed with status ${response.status}`);
}

const data = await response.json();
console.log(data);

C#

// Sign in first. outpost_console is a session cookie, so send it with every request.
// This operation is idempotent. Repeating it does not repeat its effect.

using System;
using System.Net.Http;
using System.Text;

using var client = new HttpClient();

const string body = """
{
  "body": "string",
  "enabled": false,
  "subject": "string"
}
""";

var request = new HttpRequestMessage(HttpMethod.Put, "https://depot.example.com/api/v1/ticket-notification-templates/<event>");
request.Headers.TryAddWithoutValidation("X-CSRF-Token", "<csrf-token>");
request.Headers.TryAddWithoutValidation("Accept", "application/json");
request.Headers.TryAddWithoutValidation("Cookie", "outpost_console=<console-session>");
request.Content = new StringContent(body, Encoding.UTF8, "application/json");

var response = await client.SendAsync(request);
response.EnsureSuccessStatusCode();
Console.WriteLine(await response.Content.ReadAsStringAsync());

POST /api/v1/ticket-notification-templates/{event}/preview

POSTticket:managetenant facehosteditmspremote

From an MSP console, prefix the path with /api/v1/clients/{clientID} to reach one client.

Source: [object Object]

previewTicketNotificationTemplate renders an unsaved template against a sample ticket.

Parameters

Name	In	Type	Required	Description
event	path	string	Yes

Request body

Required, sent as application/json.

Field	Type	Description
bodyrequired	string
subjectrequired	string

Responses

Status	Body	Description
200	application/json, TicketNotificationPreviewView	Success.
400	application/problem+json, ProblemDetails	The request body is not valid JSON.
401	application/problem+json, ProblemDetails	No signed-in identity.
403	application/problem+json, ProblemDetails	The identity does not hold ticket:manage.
404	application/problem+json, ProblemDetails	There is no such notification event.

200 response body

Field	Type	Description
htmlrequired	string
subjectrequired	string
textrequired	string
warningsrequired	array of string

Request samples

curl

# Sign in first. outpost_console is a session cookie, so send it with every request.
curl -X POST 'https://depot.example.com/api/v1/ticket-notification-templates/<event>/preview' \
  -H 'X-CSRF-Token: <csrf-token>' \
  -H 'Accept: application/json' \
  -H 'Content-Type: application/json' \
  -b 'outpost_console=<console-session>' \
  --data '{
  "body": "string",
  "subject": "string"
}'

PowerShell

# Sign in first. outpost_console is a session cookie, so send it with every request.

$headers = @{
    'X-CSRF-Token' = '<csrf-token>'
    'Accept' = 'application/json'
    'Content-Type' = 'application/json'
    'Cookie' = 'outpost_console=<console-session>'
}

$body = @'
{
  "body": "string",
  "subject": "string"
}
'@

$response = Invoke-RestMethod `
    -Method Post `
    -Uri 'https://depot.example.com/api/v1/ticket-notification-templates/<event>/preview' `
    -Headers $headers `
    -ContentType 'application/json' `
    -Body $body

$response | ConvertTo-Json -Depth 10

Python

# Sign in first. outpost_console is a session cookie, so send it with every request.

import requests

url = "https://depot.example.com/api/v1/ticket-notification-templates/<event>/preview"
headers = {
    "X-CSRF-Token": "<csrf-token>",
    "Accept": "application/json",
    "Content-Type": "application/json",
}
cookies = {
    "outpost_console": "<console-session>",
}
payload = {
    "body": "string",
    "subject": "string",
}

response = requests.post(url, headers=headers, cookies=cookies, json=payload, timeout=30)
response.raise_for_status()
print(response.json())

Go

// Sign in first. outpost_console is a session cookie, so send it with every request.
package main

import (
  "bytes"
  "fmt"
  "io"
  "log"
  "net/http"
)

func main() {
  body := []byte(`{
  "body": "string",
  "subject": "string"
}`)

  req, err := http.NewRequest(http.MethodPost, "https://depot.example.com/api/v1/ticket-notification-templates/<event>/preview", bytes.NewReader(body))
  if err != nil {
    log.Fatal(err)
  }

  req.Header.Set("X-CSRF-Token", "<csrf-token>")
  req.Header.Set("Accept", "application/json")
  req.Header.Set("Content-Type", "application/json")
  req.AddCookie(&http.Cookie{Name: "outpost_console", Value: "<console-session>"})

  resp, err := http.DefaultClient.Do(req)
  if err != nil {
    log.Fatal(err)
  }
  defer resp.Body.Close()

  out, err := io.ReadAll(resp.Body)
  if err != nil {
    log.Fatal(err)
  }
  fmt.Println(resp.Status, string(out))
}

TypeScript

// Sign in first. outpost_console is a session cookie, so send it with every request.
// The session cookie is set by signing in. A script cannot set it itself.

const url = "https://depot.example.com/api/v1/ticket-notification-templates/<event>/preview";

const response = await fetch(url, {
  method: "POST",
  headers: {
    "X-CSRF-Token": "<csrf-token>",
    "Accept": "application/json",
    "Content-Type": "application/json",
  },
  credentials: "include",
  body: JSON.stringify({
    "body": "string",
    "subject": "string"
  }),
});

if (!response.ok) {
  throw new Error(`Request failed with status ${response.status}`);
}

const data = await response.json();
console.log(data);

C#

// Sign in first. outpost_console is a session cookie, so send it with every request.

using System;
using System.Net.Http;
using System.Text;

using var client = new HttpClient();

const string body = """
{
  "body": "string",
  "subject": "string"
}
""";

var request = new HttpRequestMessage(HttpMethod.Post, "https://depot.example.com/api/v1/ticket-notification-templates/<event>/preview");
request.Headers.TryAddWithoutValidation("X-CSRF-Token", "<csrf-token>");
request.Headers.TryAddWithoutValidation("Accept", "application/json");
request.Headers.TryAddWithoutValidation("Cookie", "outpost_console=<console-session>");
request.Content = new StringContent(body, Encoding.UTF8, "application/json");

var response = await client.SendAsync(request);
response.EnsureSuccessStatusCode();
Console.WriteLine(await response.Content.ReadAsStringAsync());