Pioneer AI and the Outpost documentation
Pioneer AI can look things up in this documentation site when you ask how Outpost works: what a feature does, which plan includes it, or how to set something up. It answers from the page rather than from memory, and links the page it used so you can read it yourself. This page explains how it works, what keeps your clients out of its searches, and how an owner turns it off.
This is Outpost’s own product documentation. Your team’s documentation and knowledge base are separate, and Pioneer AI searches them with its own tools. See Use Pioneer AI.
How it works
Section titled “How it works”- You ask a question about Outpost, such as “How do I set up Wake-on-LAN?” or “Which plan has PSA billing?”
- Pioneer AI searches this site with general terms, such as
wake-on-lan setup. Outpost checks the query before it leaves your Outpost (see below). - Pioneer AI reads the page that answers the question, or the one section of it that does.
- The answer links the page under Sources. Each page’s plans, platforms, and permission come from the same availability box you see under its title, so an answer about which plan includes a feature matches this site.
Pioneer AI reads pages only from this site. Page text is treated as data, not as instructions.
What a search may never contain
Section titled “What a search may never contain”Before a query is sent, Outpost refuses it if it contains:
- the name of one of your clients (names of 4 or more characters);
- the hostname of one of your endpoints;
- an email address;
- an IPv4 or IPv6 address;
- your console’s own address.
Pioneer AI then searches again with general terms. You see the refused attempt as a failed tool card. The same check applies to web search.
What is kept
Section titled “What is kept”The conversation keeps only the title and address of each page Pioneer AI found or read. The page text is used for that reply and is not stored. Searches go to this site’s own search service, which Outpost runs, and to no other provider.
Limits and cost
Section titled “Limits and cost”| Limit | Value |
|---|---|
| Searches in one reply | 5 |
| Pages read in one reply | 5 |
Searching and reading the documentation is free on every plan and every AI source. It does not appear on Settings > AI > Usage.
Turn it off
Section titled “Turn it off”It is on by default. An owner turns it off for everyone:
- Go to Settings > AI.
- Turn Outpost documentation off.
- Select Save.
With it off, Pioneer AI answers questions about Outpost from what it already knows, and can be out of date.
Remote Outpost never contacts Outpost, so Pioneer AI does not search this site there.
Related
Section titled “Related”Content is licensed CC BY 4.0. Code samples are MIT. Outpost and the Outpost mark are trademarks of Outpost Business Solutions, PBC and are not covered by either license.