Choose a plan
Outpost has four plans: Home Lab, Essentials, Enterprise, and MSP. This page helps you pick one by describing who each plan is for and the questions that decide between them. Prices and the full feature table are on Plans and limits.
Every plan includes endpoint inventory and monitoring, remote desktop and remote terminal, patching, software deployment, scripts, profiles, endpoint backup, network discovery, documentation, and the audit log. The plans differ in scale, team size, the service desk, and whether you manage more than one organization.
The questions that decide
Section titled “The questions that decide”- Do you provide managed IT services to other organizations for pay? If yes, you need MSP. It is the only plan licensed for that use, and the only one with more than one client.
- Is this for commercial use at all? If yes, Home Lab is not an option. It is for personal, non-commercial use only.
- Do you need the service desk? Tickets, incidents, status pages, the knowledge base, and satisfaction surveys are on Enterprise and MSP.
- How many endpoints and console users? Home Lab and Essentials have fixed limits. Enterprise and MSP have none.
Home lab
Section titled “Home lab”Home Lab is for your own computers at home: learning, testing, and keeping a personal lab in order. It is free and has no trial.
- Up to 15 managed endpoints and 10 unmanaged devices.
- One administrator account. Roles cannot be assigned.
- Backups and other files go to your own S3-compatible storage. Outpost Cloud Storage is not available.
- Remote desktop uses direct connections only.
If you use Outpost for anything commercial, choose a paid plan.
Small business
Section titled “Small business”Essentials is for a small organization managing its own computers, often with one or two people looking after IT.
- Up to 50 managed endpoints.
- Up to 3 console users, with roles and permissions.
- Outpost Cloud Storage, or your own S3-compatible storage.
- Remote desktop uses direct connections only.
Move to Enterprise when you need a 51st endpoint or the service desk.
Internal IT department
Section titled “Internal IT department”Enterprise is for an organization with its own IT department.
- No endpoint cap. You pay for active endpoints, and endpoints that stay offline for a billing period cost nothing for it. See What counts as an active endpoint.
- Unlimited console users, with roles and permissions.
- The service desk: tickets, live chat, incidents, status pages, the knowledge base, and satisfaction surveys.
- Remote desktop with direct and relayed connections, and session recording. See Remote access.
Enterprise manages one organization. If your department supports several separate organizations as a paid service, choose MSP.
Managed service provider
Section titled “Managed service provider”MSP is for a provider that manages computers for other organizations.
- Everything in Enterprise.
- A separate client for each organization you serve, each with its own data, managed from one console. See MSP.
- Sales, quotes, projects, client agreements, client invoices, and payment tracking.
- Included endpoints and Outpost Cloud Storage are pooled across your clients.
- Permission to use Outpost for paid managed services to third parties.
Trials
Section titled “Trials”Essentials, Enterprise, and MSP start with a 30-day free trial, with no credit card. During a trial, Essentials allows up to 50 managed endpoints, and Enterprise and MSP allow up to 100. See Plans and limits.
Related
Section titled “Related”Content is licensed CC BY 4.0. Code samples are MIT. Outpost and the Outpost mark are trademarks of Outpost Business Solutions, PBC and are not covered by either license.